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(801) 475-5210

5734 South 1475 East, Suite 300
South Ogden, UT 84403

Frequently Asked Questions

Answers and Information from Wasatch Dermatology


About Your Visit

Why do you need a list of my medications?

Medications affect body chemistry; that’s their purpose. Some can influence and affect certain skin conditions. Also, we want to be sure to not prescribe any medications that are incompatible with your current medications.

Where is the Wasatch Dermatology office located?

Our office address is 5734 South 1475 East, South Ogden, UT 84403. You can find us on Google Maps. and on our Contact page.

How much does it cost to see the doctor?

The charges for professional services will vary visit to visit based on the type of treatment provided. Specific dollar figures depend on the examination, diagnosis and type of treatment needed.

Does the doctor see children?

Yes. Because skin conditions affect people of all ages, dermatologists like Dr. Maughan are trained not just to treat adults but also the skin, hair and nail problems that affect children. Dr. Maughan is board-certified and experienced in treating people in every stage of life.

Will the doctor address all my concerns during my appointment?

Depending on your particular situation, the doctor may not be able to treat all of your needs in a single visit.

Why are new-patient appointments longer than subsequent visits?

During a new-patient visit, we need to gather a lot of health and medical information — information that we won’t have to gather during subsequent appointments. We also take some time to get to know you and understand your needs, personality and lifestyle. Also, new patients frequently haven’t had a full skin exam in quite some time. Together, these make the first visit more comprehensive.

How much time will my visit take?

The exact time an appointment will require depends on your individual needs, condition, concerns, etc. So the amount of time varies person to person, and visit to visit. However, first appointments are longer than subsequent visits so that we can gather all the information, get to know you and perform a full exam.

Will I be responsible for a copayment on every visit to the office?

Generally, yes, if you have an insurance plan that requires copays. Unlike primary care, dermatology doesn’t have a “preventive care” exclusion for copays. Whether the doctor treats you for warts, acne or precancerous lesions, a copay will be required with each appointment.

Do I need a referral?

If you are covered by an insurance plan that requires referral prior authorization, you must obtain the prior authorization and referral from the referring provider.  If you don’t obtain prior authorization, you could end up being held responsible for the entire bill. Refer to your insurance plan’s details or call you insurance company with questions.

What should I bring to my initial appointment?

To make your first visit with Wasatch Dermatology as easy as possible, please print and complete all of the forms in the New Patient Packet. You’ll also need your current insurance card, photo identification, your co-payment, your referral form (if required), a list of all medications you are currently taking and your past medical and surgical history.

When you schedule your first appointment, one of our team members will explain what you can expect from your first visit and what you need to bring. We’re happy to answer any questions you may have and look forward to seeing you in the office. Call 801-475-5210.


About Insurance

Why didn’t my insurance pay anything on my bill?

If you’ve found that your insurance didn’t pay anything on your bill, we recommend you contact your insurance company. But if you have your Explanation of Benefits (EOB), refer to that first. It’s also wise to check with your insurer in advance of treatment to verify how they will process payment.

How much of my bill will my insurance pay?

Your coverage through your insurance plan is specific to you and depends on many factors. What is the deductible? Do you have copays? Is there coinsurance? Does the plan consider the treatment a cosmetic procedure and, therefore, the patient’s responsibility? Contact your insurance plan directly for information on your specific coverage and responsibilities.

Will you file my insurance claim for me?

If Wasatch Dermatology is under contract with your insurance carrier, our team will file the claim on your behalf.

Will my insurance plan cover my treatment and any tests that I need?

Treatment coverage depends on your insurance plan. Once your treatment plan is outlined, we can do an insurance pre-authorization to help determine what is or isn’t covered. Coverage and patient financial responsibility varies from one insurance plan to another. Contact your insurance carrier directly.

Do you accept my insurance?

Wasatch Dermatology accepts most insurance plans. You can find a list of the plans we accept on our Insurance page. However, the patient is responsible for ensuring that Wasatch Dermatology is covered by their plan. Some plans have a limited provider network. Contact your plan if its network is limited.

What insurance plans do you accept?

You can find the list of insurance plans accepted by Wasatch Dermatology on our Insurance page. Please call if you have questions, 801-475-5210.


About Your Dermatology Team

What are physician assistants? What treatment can they provide?

A physician assistant (PA) is also a type of “physician extender,” a high-level medical practitioner with advanced clinical capabilities. PAs are educated at the graduate level to diagnose, prescribe and treat patients as part of a physician-led team. PAs are trained to take patients’ medical histories, conduct physical examinations, order and interpret diagnostic tests, and formulate diagnoses and management plans. They also prescribe medications, counsel patients and assist in surgery.

What are nurse practitioners? What treatment can they provide?

Nurse practitioners (NPs) are “physician extenders,” high-level healthcare professionals with advanced clinical training. NPs must complete a master’s or doctoral degree program and undergo rigorous national certification, periodic peer review and clinical outcome evaluations. They also adhere to a code for ethical practices and provide a wide range of healtcare services, including:

  • Ordering, performing and interpreting diagnostic tests, such as lab work and x-rays
  • Diagnosing and treating health conditions
  • Prescribing medications and other treatments
  • Managing patients’ overall care
  • Educating patients on disease prevention and positive health and lifestyle choices

What is the doctor’s specialty?

Dr. Maughan is a dermatologist, a specialist in the treatment of all disorders of the skin, scalp, hair and nails. While subspecialists exist in the field of dermatology, Dr. Maughan’s focus is on excellent care for all dermatological conditions rather than just one.


About Skin Health

How do you treat warts and will they come back?

Warts are notoriously difficult to treat with 100% success and almost always require several treatments. Treatment duration varies from patient to patient – there is no set time in which warts resolve.  Warts are treated in several ways, for example by freezing or with an acid.  There is no guarantee the wart will be gone forever but we are proud of our success in treating this particular skin disorder.

What is the least expensive and best anti-aging product for the skin?

Sun block with a moisturizer.

At what age should I get a skin check?

It is never too early to get a skin check, even if you don’t have any specific concerns.  It is always good to have a dermatologist look for issues you may not be aware of.

How often should I have a full-body skin check?

If you have no history of skin cancer, annual skin checks are recommended.  If you do have a history of skin cancer, get a skin check every 6 months.

How long will it take for my acne to improve?

While everyone is unique, plan on at least four months. It will be a gradual improvement.


Have questions, or need more information? Call 801-475-5210. Getting ready for your first appointment with Wasatch Dermatology? Download your new patient forms, complete them before your visit and save time.